What operators and engineers say.
Named people, generic roles. We don't invent customers, and we don't attach our product to an organization that never signed on.
We stopped trying to pre-script every exception and let the system reason instead. The first time it recovered from a pallet pattern we'd never seen — without a halt, without touching an interlock — that's when we understood what we'd been leaving on the table.
The work-cell used to fault on any part outside the nominal window. Now it re-sequences the outlier to quarantine and keeps the cycle running. Tooling drift gets flagged before it becomes a hard stop — that's the part that changed how we schedule maintenance.
What sold me was the interlock rule. The system re-tunes setpoints inside the safety bounds and escalates instead of reaching through a guard. For a process plant, that's the whole difference between a useful tool and a liability.
